FINRA Releases 2024 Dispute Resolution Statistics

FINRA Releases 2024 Dispute Resolution Statistics: Case Filings Down, Settlements Still the Norm

The Financial Industry Regulatory Authority (FINRA) has published its year-end statistics for 2024 arbitration and mediation cases. The latest data show a sharp decline in new arbitration filings, while the majority of cases continued to resolve through settlement.

FINRA Case Filings See Notable Drop

In 2024, 2,469 arbitration cases were filed with FINRA—a 27% drop from 2023, which saw 3,382 cases filed, and down from 2,671 in 2022.

Despite fewer filings, FINRA closed 3,108 cases in 2024, reflecting strong throughput and possibly clearing of backlogged disputes.

Most Cases Still Settle

In terms of resolution outcomes for customer cases:

• 56% settled before reaching a hearing,

• 31% resulted in an award after a hearing,

• The remainder were withdrawn, dismissed, or closed via other means.

Mediation continues to be a highly effective avenue for resolution, with an 87% settlement rate in 2024—an improvement from 85% in 2023.

The average case duration also improved: down from 14.6 months in 2023 to 12.5 months in 2024.

Top Allegations & Securities

The most common customer claims involved:

• Breach of fiduciary duty

• Misrepresentation

• Negligence

• Failure to supervise

• Breach of contract

Frequently named securities included:

• Common stock

• REITs (Real Estate Investment Trusts)

• Corporate bonds

• Mutual funds

• Private placements and private equities

These trends suggest that illiquid and high-risk investments continue to be a major source of investor complaints.

About The White Law Group

The White Law Group is a national securities fraud, investor protection, and FINRA arbitration law firm with offices in Chicago, Illinois, and Seattle, Washington. We have represented hundreds of investors across the country in FINRA arbitration claims, helping them recover investment losses caused by broker misconduct, unsuitable recommendations, and fraudulent investment schemes.

If you’ve suffered losses due to your financial advisor’s actions, we may be able to help you pursue a claim through FINRA arbitration.

FAQs about FINRA Arbitration

1. What is FINRA arbitration?
FINRA arbitration is the primary forum for resolving disputes between investors and brokerage firms. It’s a legally binding alternative to court, where disputes are resolved by a panel of arbitrators.

2. How long does the arbitration process take?
As of 2024, the average arbitration case took 12.5 months to resolve, although this can vary depending on complexity and whether the case settles early.

3. What can investors recover?
Investors may be able to recover out-of-pocket losses, interest, attorneys’ fees, and, in some cases, punitive damages or other costs.

Contact The White Law Group

For a free consultation, contact us at 888-637-5510 or visit www.whitesecuritieslaw.com. Our team of experienced securities attorneys will evaluate your case and help you understand your options.