Strategic Storage Trust VI (SST VI) – Investor Complaints & FINRA Arbitration
The White Law Group is investigating potential securities claims involving Strategic Storage Trust VI, Inc. (SST VI), a publicly registered, non-traded real estate investment trust (REIT) sponsored by affiliates of SmartStop Self Storage REIT, Inc. (NYSE: SMA). SST VI focuses on acquiring, owning, and developing self-storage facilities across the United States and Canada, targeting both income-producing and growth-oriented properties.
While self-storage investments may seem relatively stable, non-traded REITs like Strategic Storage Trust VI can carry significant risks, including limited liquidity, high fees, and reliance on sponsor performance. Unfortunately, many investors may not have been fully informed of these risks prior to investing.
Suspension of Share Redemption Program (August 2025 Update)
On August 6, 2025, SST VI’s board of directors approved the suspension of the Company’s share redemption program (SRP) effective September 6, 2025.
This suspension applies to all redemption requests except those made due to:
- Death of a stockholder
- Commitment to a long-term care facility
- Qualifying disability
- Bankruptcy of a stockholder
Pending redemption requests not meeting these criteria will not be processed, and no new standard redemptions will be honored until further notice. The SRP will remain suspended unless the board approves its resumption.
For investors, this means that selling shares for cash is now largely impossible in the short term, creating additional liquidity concerns.
Risks of Non-Traded REITs Like Strategic Storage Trust VI
Although marketed for their potential income and diversification benefits, non-traded REITs come with notable drawbacks:
- Illiquidity – Shares are not traded on a public exchange, making resale difficult, especially when redemption programs are suspended.
- High Commission & Fees – Broker-dealer commissions can be as high as 10%, reducing the amount actually invested.
- Valuation & Transparency Issues – The value of shares may not reflect market reality, particularly during volatile periods.
- Dependence on Sponsor Performance – Returns are closely tied to management’s ability to operate and grow the portfolio effectively.
Broker Due Diligence Responsibilities
FINRA rules require brokerage firms to conduct adequate due diligence before recommending complex or illiquid investments like Strategic Storage Trust VI. Brokers must ensure investments are suitable for each client based on:
- Risk tolerance
- Liquidity needs
- Investment objectives
- Financial situation
If your financial advisor failed to disclose the risks or misrepresented the investment, you may have legal recourse.
Recovering Losses Through FINRA arbitration
Investors who suffered losses in Strategic Storage Trust VI may be able to pursue claims against their broker-dealers through FINRA arbitration. This dispute resolution process allows investors to seek recovery for losses caused by:
- Misrepresentation or omission of material facts
- Unsuitable investment recommendations
- Failure to conduct proper due diligence
- Overconcentration in illiquid securities
The White Law Group has successfully represented many investors in claims against brokerage firms for improperly recommending non-traded REITs and other alternative investments.
Free Consultation
If you have concerns about your investment in Strategic Storage Trust VI, particularly in light of the suspension of the share redemption program, contact The White Law Group at (888) 637-5510 for a free evaluation. You may be able to recover your losses through a FINRA arbitration claim against your brokerage firm.
Frequently Asked Questions: Strategic Storage Trust VI
1. What is Strategic Storage Trust VI?
SST VI is a publicly registered, non-traded REIT that invests in self-storage properties in the U.S. and Canada. It is affiliated with SmartStop Self Storage REIT, Inc.
2. Can I sell my SST VI shares now?
As of September 6, 2025, the company has suspended its standard share redemption program, making it very difficult for investors to sell shares, except under limited hardship circumstances.
3. How can I recover losses in Strategic Storage Trust VI?
If your broker failed to fully disclose the risks or recommended SST VI without a reasonable basis, you may be able to file a FINRA arbitration claim for recovery.