Infinity Financial Services Reviews, Complaints, and Lawsuit Investigation
Investors searching for Infinity Financial Services reviews, Infinity Financial Services complaints, or a potential Infinity Financial Services lawsuit often discover a regulatory history involving supervisory failures, variable annuity oversight issues, and multiple FINRA enforcement actions. These matters may raise concerns for investors who suffered losses tied to unsuitable recommendations or inadequate supervision.
This page summarizes key FINRA findings, including a 2026 enforcement action and prior sanctions, and explains potential legal options such as FINRA arbitration claims.
Infinity Financial Services Reviews and Regulatory History
Many Infinity Financial Services reviews referenced by investors focus less on customer service and more on regulatory compliance concerns. Infinity Financial Services (CRD No. 144302) has been the subject of FINRA disciplinary actions involving supervision, hiring practices, and variable annuity oversight.
Regulators have repeatedly cited deficiencies in the firm’s supervisory systems, particularly related to compliance controls and the monitoring of registered representatives. Learn more from our FINRA-Registered Broker Dealer Reviews.
Infinity Financial Services Complaints and FINRA Supervisory Failures
A common theme in Infinity Financial Services complaints involves inadequate supervision of brokers and failure to maintain reasonable written supervisory procedures (WSPs).
According to FINRA findings, the firm failed to:
- Properly supervise registered representatives
- Maintain effective supervisory systems
- Conduct adequate background checks on new hires
- Monitor variable annuity exchange recommendations
These supervisory breakdowns are often central to investor claims involving unsuitable investment recommendations and financial losses.
Infinity Financial Services Lawsuit and Recent FINRA Enforcement Action (2026 AWC)
A recent FINRA Acceptance, Waiver and Consent (AWC) found that Infinity Financial Services failed to properly supervise variable annuity activity and maintain adequate supervisory systems.
FINRA determined that:
- The firm failed to establish and maintain a supervisory system reasonably designed to surveil deferred variable annuity exchanges
- The firm failed to reasonably supervise a registered representative’s unsuitable variable annuity recommendations between June 2019 and February 2020
- These failures violated FINRA Rules 3110, 2330, and 2010
Sanctions imposed:
- Censure
- $25,000 fine
- $25,436 restitution
- Undertaking requirement
These findings may support investor claims in a potential Infinity Financial Services lawsuit or FINRA arbitration involving unsuitable annuity transactions and supervisory failures.
2020 FINRA Sanctions Against Infinity Financial Services
In a prior FINRA AWC, regulators found that Infinity Financial Services failed to maintain a reasonable supervisory system governing hiring and background checks of registered representatives.
FINRA found that the firm:
- Failed to conduct adequate background checks on new hires
- Did not review CRD records, disciplinary history, or financial disclosures
- Hired representatives with undisclosed bankruptcies, judgments, and tax liens
- Expanded its workforce and branch offices without proper regulatory reporting
Key findings included:
- 16 registered representatives were hired without adequate CRD review
- At least 5 hires had undisclosed financial or disciplinary issues
- The firm expanded beyond its approved structure without notification to FINRA
Sanctions imposed:
- Censure
- $35,000 fine
- Requirement to file a continuing membership application
Variable Annuity Supervisory Failures (2019–2020 and Ongoing)
Both the 2020 and more recent FINRA actions highlight ongoing issues involving variable annuity supervision.
Regulators found that Infinity Financial Services:
- Failed to supervise deferred variable annuity exchanges
- Allowed unsuitable recommendations to occur without proper oversight
- Did not maintain adequate surveillance systems
These failures are particularly significant because variable annuities are complex, high-fee products that require strict suitability review under FINRA Rule 2330.
Broker Misconduct: Thomas Vigil Variable Annuity Suspension
Infinity-related supervisory concerns also align with enforcement actions involving individual brokers, including cases such as financial advisor Thomas Vigil.
According to FINRA, Vigil was suspended after allegedly recommending multiple unsuitable variable annuity exchanges and purchases, including:
- 10 unsuitable L-share variable annuity exchanges to nine customers
- 2 unsuitable variable annuity purchases
- Misrepresentations regarding annuity costs
- Allegations of forged customer signatures on applications
FINRA reportedly suspended Vigil for 12 months, imposed a fine, and ordered restitution. Prior disciplinary issues included allegations of impersonation and forgery in earlier conduct cases. Learn more from our page about Variable Annuity Switching & 1035 Exchange Fraud.
Can Investors File an Infinity Financial Services Lawsuit or FINRA Arbitration?
Investors who experienced losses may be eligible to pursue recovery through:
- FINRA arbitration claims
- Individual securities fraud claims
- Failure-to-supervise claims against the firm
Potential allegations may include:
- Unsuitable investment recommendations
- Failure to supervise brokers
- Misrepresentation of investment risks
- Excessive fees or unsuitable annuity exchanges
Unlike traditional court litigation, most investor disputes against brokerage firms are resolved through FINRA arbitration, which is the industry’s mandated dispute resolution forum.
Free Consultation with a Securities Attorney
If you suffered investment losses involving Infinity Financial Services or suspect unsuitable annuity recommendations or broker misconduct, you may have legal options.
The White Law Group represents investors nationwide in FINRA arbitration and securities fraud cases involving broker-dealers and financial advisors. Call (888) 637-5510 for a free consultation.
Frequently Asked Questions (FAQs)
1. Are there complaints or regulatory actions against Infinity Financial Services?
Yes. Infinity Financial Services has been subject to FINRA disciplinary actions involving supervisory failures, including inadequate background checks on registered representatives and failures to properly oversee variable annuity transactions. These issues have been cited in multiple FINRA enforcement actions.
2. Can I file a lawsuit against Infinity Financial Services for investment losses?
Investors typically do not file traditional lawsuits against brokerage firms. Instead, most claims involving Infinity Financial Services complaints are resolved through FINRA arbitration, which allows investors to pursue recovery for losses caused by unsuitable recommendations, misrepresentation, or supervisory failures.
3. What types of misconduct are associated with Infinity Financial Services cases?
Based on FINRA findings, potential issues include failure to supervise brokers, unsuitable variable annuity exchanges, inadequate background checks on advisors, and failure to maintain proper compliance systems. These issues can form the basis of a potential Infinity Financial Services lawsuit or arbitration claim.
