According to the Investment News, in an alleged failure of its compliance systems, Ameriprise Financial Services Inc. became aware of a broker purportedly forging client documents — but then took almost two-and-a-half years to investigate and boot the broker from the firm.

According to an April letter of acceptance, waiver and consent Ameriprise signed with the Financial Industry Regulatory Authority Inc., the alleged forgeries occurred from January 2003 to October 2007. That’s when the former Ameriprise broker, William Ray Collins, allegedly forged signatures of 10 customers on 34 documents that he submitted to Ameriprise for processing.

By March 2008, Ameriprise had created a new set of procedures for broker surveillance. At that point, the brokerage discovered that the investigation of Mr. Collins had not been completed. It reassigned the investigation to other personnel, completed the inquiry within a month and discovered “ample evidence of repeated forgeries by [Mr.] Collins,” the Finra letter said. The firm then fired Mr. Collins.

Finra censured Ameriprise and fined it $50,000 for the matter. “Ameriprise failed to establish, maintain and enforce a supervisory system that was reasonably designed to detect and prevent misconduct by one of its brokers,” and thereby violated Finra rules, according to the letter. In addition, Ameriprise has refunded and reimbursed three of Mr. Collins’ clients about $35,000 stemming from signatures that were not authentic, according to Mr. Collins’ Finra BrokerCheck report.

Amerirpise declined to comment about the matter, according to Chris Reese, a company spokesman.

Finra permanently barred Mr. Collins, a 10-year veteran of Amerirpise, in 2010, according to his record on Finra’s BrokerCheck system. In agreeing to being barred, he neither admitted or denied Finra’s findings over the forgeries,

His alleged forgeries occurred on a number of documents. They included: “cash distribution forms, mutual fund redemption forms, financial advisory service agreements, authorizations for release of health information, variable life insurance illustrations, life and disability income insurance applications and bank authorization firms,” according to the Finra letter. “In addition, in May 2005, [Mr.] Collins agreed to pay certain fees for two customers without alerting Ameriprise in order to avoid complaints from these customers.”

If you have questions about investments you made with Ameriprise or Mr. Collins, the securities attorneys of The White Law Group may be able to help.  To speak with a securities attorney, please call the firm’s Chicago office at 312/238-9650.

The White Law Group, LLC is a national securities fraud, securities arbitration, investor protection, and securities regulation/compliance law firm with offices in Chicago, Illinois and Boca Raton, Florida.

For more information on The White Law Group, please visit our website athttp://whitesecuritieslaw.com.